Frequently Asked Questions for Sports Licensing & Compliance

The licensing authority must be notified immediately, as engaging in an unlicensed activity is a violation of the law. 

No, they do not have the right to do so. Any fees not explicitly stated in the signed contract between the two parties constitute a clear violation. Transparency in pricing is a legal mandate, and imposing unexpected fees is considered a form of commercial deception. 

The primary authority is the Consumer Protection Directorate at the Ministry of Industry and Commerce, as a contract is the governing law between the contracting parties. If the contract stipulates a right to a refund and the facility refuses to comply, a formal complaint should be filed there.

Additionally, a recourse can be made to the General Sports Authority (or the ministry responsible for sports) in its capacity as the licensing authority for the facility, to ensure its compliance with regulations. 

This can be achieved by visiting the official website of the Legislation and Legal Opinion Commission to review Decision No. (18) of 2023 regarding the Implementation of the Technical Specifications and Standards Guide for Commercial Sports Services and Activities.

The requirements can be reviewed on the official website of the General Sports Authority via the following path: Our Services → Sports Requirements Guide. 

Licensing applications are submitted through the official website of the Ministry of Industry and Commerce (MOIC). The application is subsequently referred to the Directorate of Legal Affairs and Licensing to complete the necessary procedures.